Work, knowledge and argument in specialist consultations: incorporating tacit knowledge into system design and development

Title

Work, knowledge and argument in specialist consultations: incorporating tacit knowledge into system design and development

Creator

Nyce JM; Timpka T

Identifier

Publisher

Medical & Biological Engineering & Computing

Date

1993

Subject

Humans; Medical Staff; Communication; Interprofessional Relations; Non-U.S. Gov't; Research Support; Clinical; Hospital; Pathology; Surgery

Description

To understand how video telephone technology could support consultations between pathologists and surgeons, this study looked at what constitutes 'work' in clinical consultations. Using several methods (participant observation, video and interviews), we found pathologists and surgeons both share and do not share similar understandings of what a consultation is, what one should achieve in a consultation, and what in fact constitutes a 'successful' consultation. Furthermore, the same objects of consultation (the products of 'offstage' work) can be used and defined quite differently depending on how a consultation is framed. Differences and disjunctions like these have to be better understood if computer-supported cooperative healthcare work (CSCHW) applications are to be adopted and accepted.
1993

Rights

Article information provided for research and reference use only. PedPalASCNET does not hold any rights over the resource listed here. All rights are retained by the journal listed under publisher and/or the creator(s).

Type

Journal Article

Citation List Month

Backlog

Pages

HTA16-9

Issue

1

Volume

31

Citation

Nyce JM; Timpka T, “Work, knowledge and argument in specialist consultations: incorporating tacit knowledge into system design and development,” Pediatric Palliative Care Library, accessed July 23, 2021, https://pedpalascnetlibrary.omeka.net/items/show/12314.

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