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Text
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<a href="http://doi.org/10.1016/j.pec.2013.05.018" target="_blank" rel="noreferrer">http://doi.org/10.1016/j.pec.2013.05.018</a>
Dublin Core
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Title
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Satisfaction with information provided to Danish cancer patients: validation and survey results
Publisher
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Patient Education And Counseling
Date
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2013
Subject
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adolescent; Cross-Sectional Studies; Female; Humans; Male; Neoplasms; Adult; Interviews as Topic; Questionnaires; Aged; Middle Aged; Patient Satisfaction; Patient Education as Topic; Denmark; 80 and over
Creator
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Ross L; Petersen MA; Johnsen AT; Lundstrøm LH; Groenvold M
Description
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OBJECTIVES: To validate five items (CPWQ-inf) regarding satisfaction with information provided to cancer patients from health care staff, assess the prevalence of dissatisfaction with this information, and identify factors predicting dissatisfaction. METHODS: The questionnaire was validated by patient-observer agreement and cognitive interviews. The prevalence of dissatisfaction was assessed in a cross-sectional sample of all cancer patients in contact with hospitals during the past year in three Danish counties. RESULTS: The validation showed that the CPWQ performed well. Between 3 and 23% of the 1490 participating patients were dissatisfied with each of the measured aspects of information. The highest level of dissatisfaction was reported regarding the guidance, support and help provided when the diagnosis was given. Younger patients were consistently more dissatisfied than older patients. CONCLUSIONS: The brief CPWQ performs well for survey purposes. The survey depicts the heterogeneous patient population encountered by hospital staff and showed that younger patients probably had higher expectations or a higher need for information and that those with more severe diagnoses/prognoses require extra care in providing information. PRACTICAL IMPLICATIONS: Four brief questions can efficiently assess information needs. With increasing demands for information, a wide range of innovative initiatives is needed.
2013-11
Identifier
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<a href="http://doi.org/10.1016/j.pec.2013.05.018" target="_blank" rel="noreferrer">10.1016/j.pec.2013.05.018</a>
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Article information provided for research and reference use only. PedPalASCNET does not hold any rights over the resource listed here. All rights are retained by the journal listed under publisher and/or the creator(s).
Type
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Journal Article
2013
80 And Over
Adolescent
Adult
Aged
Backlog
Cross-sectional Studies
Denmark
Female
Groenvold M
Humans
Interviews As Topic
Johnsen AT
Journal Article
Lundstrøm LH
Male
Middle Aged
Neoplasms
Patient Education and Counseling
Patient Education as Topic
Patient Satisfaction
Petersen MA
Questionnaires
Ross L